21 Casino review

A high class casino from White Hat Gaming with a big slots catalogue and a 121% match offer for new players.

Popular Games at 21 Casino

CASINO OVERVIEW, PROFILE AND RATINGS

WELCOME PACKAGE

121% Up TO $300

And weekly bonuses

SIGNIFICANT TERMS:
18+. New Players Only. Terms apply.

BANKING OPTIONS

Min Deposit: $10  |  Min Withdrawal: $10

Max Withdrawal: No Limit

Withdrawal Time: Up To 24 Hours

Visa Debit and Credit Mastercard Maestro Skrill Neteller Sofort Paysafecard

SOFTWARE AND GAMES

Total Games: Over 1,000

Games Suppliers: Over 50

GENERAL INFORMATION

Name: 21 Casino

Website: www.21casino.com

Operator: White Hat Gaming

Launch Date: 2015

Licence: Malta Gaming Authority

THE CASINO HEAT RATINGS

Software & Games

10

Bonuses & Promos

9

Cashier Options

8

Withdrawal Times

9

Reputation

9

Overall Score

9.0

WHAT WE LIKE

  • High class casino
  • Excellent live dealers
  • Interac accepted
  • Big slots offering
  • Trusted operator

WHAT WE DON'T LIKE

  • No phone support

ABOUT THIS CASINO

21 Casino is a high-class gambling destination for real money casino players in Canada. It is part of the White Hat Gaming group or casinos which is also home to sites like Play Grand, Jonny Jackpot and Casilando. The slick website is the front for over 1,000 top class video slots, classic slots, progressives and branded games from the world’s biggest and best providers. That includes names like NetEnt, Play n Go, Quickspin and Microgaming. 21 is something of a slot players paradise, but also a great place for card and dice game gamblers to try their luck on live tables from Evolution Gaming. The overall experience is one of playing at a casino for high rollers, and that is backed up by a generous loyalty program that rewards players with more as they spend more.

The journey at 21 Casino starts with a 121% up to $300 welcome bonus, followed up with a blockbuster schedule or weekly bonuses and free spins offers and an exclusive VIP program for the biggest spending high rollers. The cashier is stacked with all the best payment services, including Paypal, Neteller and BOKU, and the whole experience comes with the ultimate seal of approval – a license from the Malta Gaming Authority. In short, this is a high class, slick casino that ticks all the boxes.

You can sign up right now and claim that 121% first deposit offer, or read our full review to find out more about what makes 21 one of our top recommended casinos.

Is 21 Casino legit?

If you are not familiar with 21 Casino, and many gamblers in Canada might not be, you may be asking yourself, is 21 Casino a scam? To help put your mind at rest we have created the following 5-point checklist against which we measure all the sites featured on The Casino Heat. This list covers off each of the key areas of legitimacy.

  • LICENSE: 21 Casino operates under license from the Malta Gaming Authority, one of the world’s most respected and trusted jurisdictions.
  • GAMES: The huge game catalogue on the site only features games from developers who are themselves licensed and audited.
  • TERMS: Every offer at 21 Casino comes with terms and conditions that are transparent and fair, and easily accessible.
  • SUPPPORT: You can speak to support agents on both live chat and email for a quick resolution to any query or issue you may have.
  • PAYMENTS: Deposits and withdrawals are made through trusted bank, pre-pay card and eWallet services, and over a 28-bit Secure Socket Layer (SSL).

21 Casino gets a tick for each of the 5 points in our list. Now let’s dig a little deeper and find out more about the games and service this site provides.

21 Casino BONUS AND FREE SPINS

21 Casino keep their welcome package simple and on brand.

If you are looking for a free spins no deposit bonus then this won’t be the casino for you. However, the 121% match of up to $300 is still a generous bonus and competitive in the Canadian market. To qualify you will need to deposit at least $10. Then you have extra bonus funds to play any of the slots or table games at 21 Casino. Deposits can be made with any of the payment services listed at the top of this page.

21 CASINO TERMS

The bonus itself is subject to a 35x wagering requirement, so if your bonus is $20 then you would need to wager $700 before you can make a withdrawal. This is around the standard rate for bonuses in Canada. If you are a video slots player then your wagering will count 100% towards meeting this requirement, but note that some of the higher RTP games, and progressives contribute less, and table games count just 25% or 10%. Check the terms on the site for full details. This is not unusual and is a way for the casino to cover themselves against bonus abuse.

21 CASINO BONUS CODES

There are currently no bonus codes for 21 Casino. In order to claim the sign up offer you simply need to sign up and deposit as normal. The bonus will automatically appear in your account, provided you deposit the minimum required. From time to time 21 Casino may run exclusive bonuses for new players that require a code. When this happens we will publish the codes on this page.

21 CASINO PROMOTIONS

That simple but generous bonus is just your entry point to the 21 Casino promotions program that rewards your play regularly. Typical offers include bonuses like Pit Stop Spins, where free spins are awarded for top NetEnt slots each weekend when players made deposits of $10 or more. At the start of the week there are Wild Reload Bonuses with 21% matches for every deposit. And every player is automatically entered into the loyalty progam where they can collect points for every spin or hand they play and convert those points into bonus funds to enjoy more free play.

21 Casino often run one-off promotion events and we recommend that you keep checking back to their promotions pages and opt-in to SMS and Email communications from their promotion team so that you don’t miss out.

CASINO LICENSING INFORMATION

This casino is licensed by the Malta Gaming Authority. This means that you can enjoy safe, secure and fair gaming. All the games have been fully tested and audited by third parties and all financial transactions are secure and encrypted. Find our more in our guide to Online Gambling Law in Canada.

GAMES AND SOFTWARE

21 CASINO SLOTS

As part of the White Hat Gaming group of sites, 21 Casino is built on a superb gaming platform that gives players access to well over 1,000 games. There is something here for everyone, and in particular real money slots fans will be excited about what’s on offer. The biggest headline titles are all available, including top slots like Dead or Alive by NetEnt, Thunderstruck 2 by Microgaming, Book of Dead by Play n Go, and Book of Ra by Novomatic.

Video slots are the most popular games at casinos and there are now hundreds of developers building games for operators to publish on their sites. Whist it’s easy to just jump to tried and tested games from the famous studio like NetEnt, we recommend that you take some time to explore some of the darker corners of 21 Casino’s collection where you might find some hidden gems! Top of our list of lesser known cult classics are titles like Fruit Warp by Thunderkick, Afterlife Inferno by Leander Games, Eye of Horus by Blueprint Gaming, and Fat Rabbit by Push Gaming. These smaller studios often have a creative edge over their bigger rivals and are well worth checking out. You could also hunt out slots from Yggdrasil, Nolimit City and Relax Gaming if you fancy trying something new and different.

Back to the mainstream though and we should just mention that for jackpot chasers there can be no better progressives than the superb Mega Moolah from Microgaming and Mega Fortune by NetEnt. These two regularly pay out multi-million dollar prizes and if you haven’t played them before and want to try for a life-changing prize payout then 21 Casino could be a great place to do that.

TIP: If you are looking for a specific game to play at 21 then you can use the search bar. Of, if you want to find a game by your favourite developer then just use the ‘Providers’ menu that drops down to show a list of all of them, from 1×2 Gaming to Yoloplay.

21 CASINO LIVE DEALER TABLES

The real money live casino tables at 21 Casino come from the two biggest names in this area of the industry: Evolution Gaming and NetEnt Live. At time of writing these two are in talks over a buy-out so there will perhaps be a super-sized live casino developer creating games in the coming years. Evolution are the bigger and better of the two, with a wide range of table game formats, from traditional roulette and blackjack, Ultimate Texas Hold ‘Em versus the dealer, and Hi Lo, Sic Bo and Baccarat, through to TV Gameshow style formats like Crazy Time and Dream Catcher. The genius of Evolution Gaming is best illustrated when they take a standard game like Roulette and add their own twist to it. We see this in Lightning Roulette where additional multipliers are in play at all times, triggered by the lightning strike, and Power Blackjack with its additional side bets. They have managed to add drama and great betting opportunities that have taken live casino to the next level.

If you are new to live tables then 21 could be a great place to try them out. You don’t need to bet big – there are plenty of small stakes tables and you can sit and watch too if you want to see how the games play out before diving in. But of course, if you are a high roller then there are chances to stake big money per hand. You can even try out the Salon Prive tables where you play exclusively with the dealer and bets of up to $10,000 per hand are allowed. There is also a VIP mangaer on call should you need one at any time.

We mentioned earlier that NetEnt Live tables are also streamed at 21 Casino. Their portfolio is smaller but they still offer a good blackjack and roulette experience. If you find that the Evolution tables are too busy, then you can try these. They are good quality and use professional and friendly dealers.

CASHIER OPTIONS

Anyone who has enjoyed any of the other many White Hat Gaming casinos will know that they run with a fast and efficient cashier with all the big name providers represented, so whatever casino payment method you wish to use it should be covered. The most popular in Canada are still credit and bank cards, Visa, Maestro and Mastercard. If you prefer to use an eWallet then Neteller, Skrill and Paypal are available too. These are a good option for fast withdrawals as funds are processed straight back to your virtual wallet without delay once the operator has approved the transaction. Other deposit options include Paysafecard, Trustly and BOKU, a mobile payment service that charges to your mobile phone bill or pay as you go credit. Interac, an extremely popular service with Canadian casino players, is also present in the cashier.

Deposits are free and instant, but withdrawals can take up to 24 hours to process. Your withdrawal will always be made back to the service you deposited with where available. If withdrawal speeds are important to you then you might like to check out our guide to instant withdrawal casinos.

CUSTOMER SUPPORT AND REPUTATION

The team at 21 Casino can be contact directly on live chat or through email if you have a query with your account, the games, or any other aspect of their service. There is no phone service which may count against 21 for some players, but live chat is another direct way to speak to an agent. If you want to record the interaction, then email can be better. This may be useful if you need to escalate the issue at a later date. There is also an FAQ on the site which is quite basic but might help with standard queries about withdrawals, account verification and fees.

As far as reputation goes, for The Casino Heat team any site that is part of the White Hat Gaming group gets our approval. This operator has been in business for many years and 21 Casino itself has been around since 2015 so it’s a tried and trusted brand. The license to operate comes from the Malta Gaming Authority which is one of the world’s best jurisdictions, and it’s player protection terms mean that should you need to escalate a dispute then you will have access to a 3rd party resolution organisation to help reach a conclusion.

OUR VERDICT

21 Casino is just one in a long list of sites from White Hat Gaming, and one of many now online and taking bets from players in Canada. So why pick this one above the rest? Well, for those who like their experience to feel top class, the 21 website and game lobby exudes the feel of a high roller casino. The blacks and golds give an air of luxury that we love. But it’s not just a pretty face, because peel back the cover and 21 Casino has a massive range of games and the kind of bonus program that will keep customers coming back time and again. Sure, if you want free spins in your welcome package then you will need to look elsewhere, but a 121% match is better than most first deposit offers right now, and the ongoing loyalty rewards are extremely competitive. One thing we can be sure of is that you will be well-looked after here, and the assurance of a very reputable license and professional customer support means we are ready to recommend 21 to all our readers.

If you want to join, then head over to 21 Casino right now. Sign up takes a few minutes and with a deposit of just $10 you can claim your first bonus and start spinning! Good luck, have fun, and gamble responsibly.

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