CASIMBA IN SUMMARY

Casimba offers a vast collection of slots and live dealer tables on a trusted platform from White Hat Gaming. The sign-up offer will appeal to high rollers and the site is set up for a wide choice of payment services. Website and cashier perform well on desktop and mobile and a new app is the icing on the cake.

WHO ARE CASIMBA?

Casimba Casino is one of the bigger brands in the White Hat Gaming casinos group. It has been live since 2017 in Europe and Canada and has built up a loyal and happy following in that time thanks to a blockbuster slots and live dealer game suite, big money promotions, and a very professional customer support team. Casimba, as the name suggests, takes its inspiration from the feline King of the jungle, not a million miles away from another top real money casino site in Canada, Leo Vegas. It is sister site to names like Temple Nile, 21 Casino and Casilando who are all powered by the same impressive White Hat platform.

Casimba is available outside of Ontario under a Malta Gaming Authority license.

MORE ABOUT THIS REVIEW

Our review of Casimba Casino is based on our experiences using the site. We signed-up, deposited, played, withdrew funds from our account and tested the support service. We will walk you through the Casimba experience to help you decide if it is the right casino for you.

FIRST IMPRESSIONS – WEBSITE DESIGN AND USABILITY

• Simple navigation with a white background makes it easy to read
• Big game menu searchable by game provider

The Casimba brand is inspired by big cats, specifically lions, as shown in their logo. The website has undergone a re-design in recent years and the team have toned down the color scheme from black and gold to white and orange. It’s simpler and cleaner and feels easier to find your way around. As you can see on this screen shot of the home page the design is easy to follow and the information is clear.

The game menu categorises by groups that make sense like Slots, Live Dealer, Must Go Jackpots and Table Games. Usefully, you can also sort games by Provider. Hit that link and you’ll see a choice of over 100 game suppliers as shown below. That is hard to beat! You can also search for providers using the search box which makes it easier that scrolling the full list.  There is also a ‘Play a Random Game’ link in the main menu. If you’re feeling adventurous you can try this option which is a fun way to get started.

HINT 1: to find the main menu, click on the 3×3 grid of dots at the top of the screen. You’ll see it pop out from the left. And to log in, look to the top right of the screen for the blue button.

HINT 2: We also found a super-cool ‘dark/light’ link in the bottom corner of the screen which can turn the background black for a night time feel!  

GETTING STARTED – SIGN UP AND ACCOUNT VERIFICATION 

• 3 Step sign up process
• Under 90 seconds to complete
• Upload ID documents from your account

The sign-up process at Casimba is slick and easy to follow. The screen shot below shows the first stage of the 3-step form that we filled in. The information is standard. You will need to confirm your full name, address, email and phone number to register.

There is no requirement to verify your ID with documents when you first register. Casimba checks your age behind the scenes to confirm that you are legally able to gamble. However, if you wish to withdraw, you will need to verify your account.

HINT: You can send in ID documents to [email protected] or, upload them via your account page. It was a bit tricky to find where to do this. You need to go into your account and then click ‘My Details’ and follow the blue button to ‘Upload Your Identity Documents’.

When we made our initial deposit we were given the option to continue without a bonus, or choose from those available. This was clear and easy to follow too as you can see in this screen shot.

In summary, the process of signing up, verification and first deposit was really simple and intuitive.

• Massive welcome package
• Suits high depositors
• 35x wagering requirements

White Hat gaming sites are renowned for their big welcome bonuses, and Casimba’s justifies that reputation. There is $6,500 in bonuses and 125 NetEnt spins available for new players, spread across the first 3 deposits. Just make sure you deposit $20 or more on each occasion to quality for the bonus. Here is how that breaks down:

• 1^st Deposit: 200% up to $5,000 and 50 spins on NetEnt slots
• 2^nd Deposit: 25% up to $1,000 and 50 spins on NetEnt slots
• 3^rd Deposit: 50% up to $500 and 25 spins on NetEnt slots

There is a lot to like in this package – a first deposit bonus of up to $5,000 is a real treat, but even for those who just want to deposit $20 or more, a 200% match is also a rare find these days. And the option to play your free spins across a range of NetEnt games, rather than just Starburst or Gonzo’s Quest, is satisfying too. That opens the field up to titles like Aloha! Cluster Pays, Dead or Alive, and new games like Cash Noire or Vegas Night Life.

CASIMBA CASINO BONUS CODES

There is no bonus code required to claim this offer. All you have to do is meet the minimum deposit requirement of $20 on each of your first three deposits. Occasionally, when there is an exclusive deal running for a short period a bonus code will be required and we will publish it on this page. For now, however, you don’t need one.

CASIMBA TERMS

There are some important terms to consider though. Firstly, the bonus comes with a wagering requirement of 35x the value of the bonus PLUS the deposit in each case. You’ll need to match this before you can withdraw any funds without forfeiting the bonus and winnings. The wagering requirements also apply to any winnings generated by your NetEnt free spins. There is a maximum $5 bet with bonus funds, and keep in mind that bonuses expire after 30 days, and free spins expire after just 10. So, use them up before you miss out!

CASIMBA CASINO PROMOTIONS

There are regular free spins and bonus offers every week and month at Casimba, and like all White Hat sites, the rewards are pretty generous. The team here also run special one-off prize draws and competitions that you can find on the Promotions pages. Currently there is a VIP draw to win an African safari, in keeping with the brand. The entry level is pretty high though – you’ll need to earn 1,000 Casimba Points (5 point per $50 deposit) to take part in this monthly event. For players who aren’t racing through to $10,000 deposits each month there are smaller loyalty rewards for regular play, and special Hot Game promotions. Keep yourself on the email and SMS list by opting-in on your account page to be sure you don’t miss out.

• Sensational game catalogue
• Bespoke Casimba Megaways™ slot game
• Search menu by game provider

The White Hat Gaming platform is home to a massive range of games, powered by over 50 game suppliers, making it one of the best game catalogues available to Canadian players right now.  With over 1,000 titles to choose from, using a clever search menu that allows you to pick by game title, game type (jackpot, new slots, classics), or by scrolling the long list of suppliers, it’s like gazing out over the floor of a top Vegas casino!

Here’s our pick of the best.

CASIMBA CASINO SLOTS

Starting with slots, the most played games at any online casino, all the big names are represented. We’ve already seen that you can pick up 125 spins on NetEnt games with your first three deposits. Their catalogue alone is stacked with enough titles to keep you busy for hours. There are classics like Starburst and Gonzo’s Quest, high variance slots like Dead or Alive and Jungle Spirit, jackpots like Mega Fortune, and new titles like Disco Danny and Hotline 2. You can also check out their rivals, Microgaming, whose old favourites like Immortal Romance, Thunderstruck 2 and Break Da Bank, still hold their own today. And for jackpot chasers there are the big money prize games like Mega Moolah, Wow Pot and Major Millions to play.

Away from the big names there are plenty of exciting games to try from game suppliers you may not have heard of yet. The UK’s Push Gaming slots are available here, and their high variance titles like Fat Rabbit, Tiki Tumble and Jammin’ Jars are worth checking out if you like high risk slots with exiting win sequences, multipliers and free spins. Also good are Thunderkick from Sweden, who have produced some quirky and entertaining games like Esqueleto Explosivo and Barber Shop Uncut; Nolimit City, whose superb wild west slots, Deadwood and Tombstone are already classics; and ELK Studios, famous for high production values and cool narratives in slots like Lake’s Five and Voodoo Gold.

With over 100 suppliers in total, you are sure to find games you love at Casimba. To find our more about new releases and try demo versions of classics, take a look at our Slots Games page. 

Here are 10 of the best slots available at Casimba:

• Casimba Megaways™ by Iron Dog
• Happy Hooves by Pragmatic Play
• Dork Unit by Hacksaw Gaming
• Book of Dead by Play n Go
• TNT Tumble by Relax Gaming
• Temple of Riches by Blueprint Gaming
• Road Rage by No Limit City
• Anubis Gold by Inspired Gaming
• Bee Hive Bonanza by NetEnt
• Reel of Riches by Rabcat

CASIMBA LIVE CASINO

Leaving the world of slots behind and there is a massive suite of live dealer tables here at Casimba, all powered by Evolution Gaming. They are the leading name in live casino globally, offering both studio games and tables streamed live from real life casinos. At Casimba there are a range of tables to suit most tastes. Here are the highlights of the live tables.

• Blackjack – Includes Infinite Blackjack, Ultimate Blackjack and VIP Blackjack
• Roulette – Includes Speed Roulette, Indian Roulette, Auto Roulette and Lighting Roulette
• Baccarat – Includes Speed Baccarat, 3d Baccarat and Baccarat First Person
• Gameshows – Provided by Evolution Gaming and including Crazy Time, Monopoly Live, Dream Catcher and Gonzo’s Treasure Hunt

If you want to find out more about live casino you can sit and watch the games before you start placing any bets, and once you are seated at a table there is always the chance to speak to other players, or the presenters, who can answer questions about gameplay. There is a broad range of stakes available, from a dollar up to $1,000s per hand, so every type of gambler is catered for. Just make sure you sit at a table with a suitable bet size for your bankroll.

Casimba features a fast, free and efficient cashier that supports almost all the popular payment services for Canadian casino players. They include debit and credit cards, eWallets and prepaid cards, as well as Interac.

The minimum deposit and withdrawals here are both $20 which is a little higher than average. If you are looking for lower deposits, check out our guide to $10 minimum deposit casinos. The pending period for withdrawals is usually around 48 hours, and during that time it is possible to reverse your transaction back into your casino account and wager with it. If you want a faster withdrawal, check out our Instant Withdrawal Casinos guide. After the finance team at Casimba has processed your payment then it will appear instantly on an eWallet balance, and within 5 days on a bank account balance.

Here is a breakdown of the payment services, fees and timings.

The support team at Casimba is available at Live Chat or Email. We tested both services. Here is what we found.

Live Chat: is available 24/7. The best way to access this is with a four-digit PIN that they provide you with. First time round you will need to enter your full details – including address and full name – before you can speak to an agent. This was cumbersome and delayed the service, so we recommend getting a PIN as soon as you can.

Once you are in the good news is you get directed to a support agent immediately. There are no AI bots here. Which is better than other competitor casinos. We asked questions about withdrawal limits, account verification and bonus terms. In most cases the response was timely. However, our question about deposit limits got referred to a more senior team member which was frustrating, but the response after that was quick and gave the correct information.

Email: You can contact the team on email at [email protected]. The response time was around 3 hours in each case. This is quite slow so we would recommend you use the Live Chat instead if you can.

Other Options: There was no FAQs or Help Centre located on the website. This seems like a big oversight for a casino of Casimba’s size.

That completes our review of Casimba Casino. In summary, here are the stenghts and weaknesses of this site:

Where does this casino excel?

• Slots Games – without question, White Hat Gaming and Casimba offer one of the best game catalogues for Canadian players. With well over 1,000 games from over 100 suppliers, and a unique Megaways™ game there is something here for all players.
• Welcome Offer – this is one of the biggest welcome packages on the market and for high rollers it offers the best opportunity to match a big deposit with a big bonus.
• Site UX and Design – we really enjoyed using the Casimba website. From sign up and deposit to game menus everything was slick and intuitive.
• VIP Program – the loyalty rewards here are excellent and if you are a high spender we recommend joining to get good value payback on your wagering.

Where does this casino fall short? 

• Minimum Deposits – those seeking a $10 casino won’t find it here. The $20 minimum deposit makes this a high threshold for casual gamblers.
• No FAQs or Phone Support – live chat passed our tests but the support would have been improved with a phone line and FAQs page.

To conclude, in the crowded market for casinos in Canada it is hard to stand out but Casimba has done it with a cool brand and a blockbuster welcome package that tops all most of its rivals. This, and promotions like the Win a Safari competition, make Casimba Canada a good home for high rollers. Indeed, Casimba offers a thrilling, but fair and trusted environment in which to test your luck on the world’s best casino games. But don’t just take our word for it – head over and find out for yourself right now!