CASINO OVERVIEW, PROFILE AND RATINGS
Up To $1,300 Bonuses
Plus 250 Free Spins
18+. New Players Only. Terms apply.
Min Deposit: $10 | Min Withdrawal: $10
Max Withdrawal: No Limit
Withdrawal Time: 1 to 2 Hours
SOFTWARE AND GAMES
Total Games: Over 1,750
Games Suppliers: Over 50
Name: Hello Casino
Operator: White Hat Gaming
Launch Date: 2015
Licence: Malta Gaming Authority
WHAT WE LIKE
- Massive slots catalogue
- Big progressive JPs
- Interac accepted
- Fast withdrawals
- Evolution live tables
WHAT WE DON'T LIKE
- No native app
- No free spins on registration
ABOUT THIS CASINO
Hello Casino is a real money casino that has been live since 2015 and is owned and operated by the White Hat Gaming group who are also responsible for brands like Casilando, Casimba and CasiGO. This is a very popular group of casinos with licensing from the Malta Gaming Authority and a vast catalogue of more than 1,500 slots and live dealer tables provided by more than 50 top tier game suppliers. That gives you access to slots and jackpot slots from names like NetEnt, Big Microgaming, Play n Go and others, as well as the very best live dealer tables provided by Evolution Gaming.
Like all White Hat sites, Hello Casino is stacked with useful payment options including Interac, Paypal and Neteller, and offers live chat support 24/7. If you join today you can take advantage of a blockbuster sign up offer worth up to $1,300 in bonuses and 250 free spins on Microgaming’s classic Immortal Romance slot.
Our expert team at The Casino Heat have produced this comprehensive review of the Hello Casino product and experience. Read on to find out all about it, of just click here to sign up right now.
Is Hello Casino legit?
- LICENSE – Hello Casino is licensed by the Malta Gaming Authority, a trusted regulator.
- GAMES – all games on the Hello site are provided by top tier suppliers who are themselves licensed and audited.
- TERMS – the general site terms and those relating to promotions are clear, transparent and easily accessible.
- SUPPORT – the support team are available 24/7 on both email and live chat.
- PAYMENTS – all payment providers are regulated and transactions are made over a Secure Socket Layer connection.
Hello Casino passes each of the five points in our checklist – it is a legit casino! Now read on to find out more about the features and pros and cons of this site.
Hello Casino BONUS AND FREE SPINS
The welcome package at Hello Casino is valued at $1,300 plus 250 bonus spins and it’s spread out across five deposits making in one of the best casino bonuses in Canada on offer right now, although there are no free spins on registration available.
Here is how it breaks down:
- 1st Deposit: 100% match up to $300 plus 100 bonus spins (25 per day for 4 days)
- 2nd Deposit: 75% match up to $300 plus 75 bonus spins
- 3rd Deposit: 50% match up to $300 plus 50 bonus spins
- 4th Deposit: 25% match up to $300 plus 25 bonus spins
- 5th Deposit: 100% match up to $100
HELLO CASINO BONUS TERMS
This is a pretty generous welcome bonus package but it does come with the usual set of terms and conditions to keep in mind. You will need to deposit at least $20 to qualify at each stage which is a little more than at other casinos where $10 is the minimum. Also, for each batch of free spins – including the 4 sets of 25 for your first deposit- your winnings will be capped at $50 and paid out in bonus funds.
Keep in mind as well that there is a 35x wagering requirement applicable to all bonus funds credited, with a list of games that contribute less than 100% to that total available on the site. If you bet on a high RTP slot like Blood Suckers by NetEnt for example, then your wagering contributes just 20%.
Should you choose to deposit with Neteller or Skrill then your deposit will not qualify for any bonus. You can find out more about depositing with eWallets at a casino in this guide.
These are fairly standard terms and conditions are very similar to what you will find at other White Hat Gaming sites and overall we found this offer to be good value and competitive.
HELLO CASINO BONUS CODES
There is no need to use a bonus code to claim this offer from Hello Casino. Your free spins and bonus credit will be added automatically to your account at each of the five steps.
PROMOTIONS AND LOYALTY PROGRAM AT HELLO CASINO
The White Hat Gaming platform on which Hello Casino is built allows for a broad range of regular promotional offers for customers after the welcome package has been fulfilled. These include more free spins, weekly bonuses, cashbacks, competitions and prize draws. To make sure that you don’t miss out, keep your eyes on the promotions pages where new deals become available each month.
Current offers include Sensational Sundays where players get an extra 30% up to $100 (minimum deposit $10) each week and a loyalty program in which every $10 wagered gets you 2 loyalty points. Once you have accumulated 1,000 points you can trade these in for $5 in bonus funds. That means a $5 reward for every $500 wagered – or 1% cashback – which is standard for most casino loyalty programs we look at.
In summary, whilst not being hugely innovative or different, the bonuses on offer at Hello Casino are good value, and in our experience, will come regularly enough to make the site worth your time.
CASINO LICENSING INFORMATION
This casino is licensed by the Malta Gaming Authority. This means that you can enjoy safe, secure and fair gaming. All the games have been fully tested and audited by third parties and all financial transactions are secure and encrypted. Find our more in our guide to Online Gambling Law in Canada.
GAMES AND SOFTWARE
The casinos in the White Hat Gaming group are famous for having one of the biggest game catalogues on the market, totalling more than 1,750 collected from all the best suppliers in the business as well as some smaller developers who you may not have heard of. This creates a vast selection for you to delve into and that is what you get right here at Hello Casino.
One great feature of the site as well is that this big catalogue is easy to find your way around – you can browse by simple categories like Slots, Classic Slots, Megaways™ Slots, Jackpot Slots, Table Games, Slingo and Live Casino. Or you can browse by software provider, or simply jump straight to the game of your choice by using the search function. This is really useful when you want to get spinning without wasting time scrolling through long lists of games.
These search functionalities are available on both desktop and mobile devices.
Here are some of the higlights of the game selection at Hello Casino.
Perhaps the most impressive area of games is the video slots of which there are easily more than 1,000 spanning every theme, style and maths model you can think of, including stone cold classics as well as hot new titles.
Big names like NetEnt and Microgaming are of course on the roster, giving you access to slots like Starburst, Gonzo’s Quest, Aloha! Cluster Pays, Immortal Romance, Thunderstruck 2, and the two huge progressive jackpots, Mega Moolah and Mega Fortune Jackpot. There are also games from Quickspin, Play n Go, WMS, Pragmatic Play and Big Time Gaming, including the full Megaways™ series which is really popular.
But if you like to search out new games by suppliers whose names are not so well known then we recommend browsing the No Limit City list which includes slots like San Quentin xWays, Tombstone RIP and Mental, all of which are high variance and extremely entertaining. Also look for Relax Gaming whose Money Train slot is another high risk adventure, Thunderkick who produced psychedelic games like Pink Elephants, and Yggdrasil who are known for their Vikings series including Vikings Go Beserek.
The list of new slot games is also always worth checking out here. It is updated frequently and will give you access to the very best new titles with new features and innovative bonus rounds. Some of the best recent releases available at Hello Casino include Raging Rex 2 by Play n Go, Big Bamboo by Push Gaming and Queenie by Pragmatic Play.
In summary, this is one of the best slots catalogues you will find at any Canadian casino, with a choice of games that will suit all tastes. And with the chance to claim free spins regularly each week to play your favourite games, Hello looks like a sure bet for slots fans.
HELLO CASINO LIVE DEALER TABLES
As well as the slots, Hello Casino is home to a very good live dealer casino with a broad set of games and an inclusive betting range that allows everyone to have a go. The action is provided by the leading software provider in the market, Evolution Gaming.
The classics include Blackjack, Baccarat, Roulette and Craps of course. But the best thing about the live dealer experience is that Evolution Gaming have created bespoke online versions of all these games so you can try each one with a unique twist.
Some of our favourite live casino formats available here include Lighting Roulette where additional multipliers are added to the paytable, triggered by lightning strikes, Squeeze Baccarat where the cards are revealed slowly for added tension, and Speed Blackjack where the players are asked to make their decisions in shorter time and the game rattles along at speed.
Evolution Gaming are also the name behind the gameshow series of live dealer experiences which are worth checking out. They aren’t like traditional casino games and may appeal to slots players looking for something a little different. They include Dream Catcher, a Wheel of Fortune style game, Crazy Time, Monopoly Live, Side Bet City, and Gonzo’s Treasure Hunt Live, a game based on the Gonzo’s Quest brand built by NetEnt, now a part of Evolution Gaming.
The live area of Hello Casino is impressive enough and allows you to bet from just $1 per hand right up to $10,000 at the Salon Prive tables which are exclusive and only available to the biggest spenders.
The cashier at Hello Casino is pretty stacked with casino payment options covering credit and debit cards, eWallets, eTransfer and pay by phone options. Most players will reach for the Visa, Mastercard or Maestro options, but we recommend eWallets if you want an alternative. These include Paypal, Much Better, Neteller, Skrill and Ecopayz. For etransfers, Interac and Trustly are your best bet.
The minimum deposit and withdrawal amounts are set to $10 though they may vary from one payment service to the next. Remember that in most cases you will need to withdraw onto the same service you deposited with. And whilst Hello will process a withdrawal in a few hours, how quickly you receive that money will depend on the payment service you used. eWallets make for the fastest withdrawals whilst bank cards may take up to 5 days to make funds available.
You can find out more about this on our fast payouts casinos page.
CUSTOMER SUPPORT AND REPUTATION
The reputation of White Hat Gaming casinos in Canada is a good one. There are a great many to choose from and they all run on the same platform with the same license from the Malta Gaming Authority, a well-respected regulator who upholds high standards with regards to security, fairness and safe gambling.
So as you would expect, customer support from Hello Casino is professional and efficient. You can contact their team on both email and live chat. The live chat is most players preferred option and can be opened via a small applet at the foot of the screen. In our experience the response time was under 1 minute and agents are courteous and knowledgeable.
Should you have a serious complaint then this can be escalated to a third-party arbiter – this is a condition of the license from the Malta Gaming Authority. Situations like this are rare but it is good to know the option is there. You can speak to the support team about this process should you need to.
We could not find an FAQ page on the website which is an oversight from Hello Casino as these can be useful. It is possible that one will be added at a later date.
Hello Casino is a first class gambling experience for slots and live dealer players in Canada. It’s strengths are undoubtedly its huge catalogue of video slots and the slick and easy way players can find their way around all those titles. The live section is impressive too and will appeal to players with a range of bankrolls. And it’s all backed up by a fast, efficient and well-built cashier service with every major payment provider included. And with low deposit and withdrawal limits we found little to complain about here.
There are only a few drawbacks to Hello Casino. There is no native app option available so mobile casino players can only play via a browser and if you like to download to your home screen this is a disadvantage. We also found no mention of a VIP program on the site – though that might be by invitation only.
These are small issues given the overall picture of a top quality gambling experience and our team have given this a high ranking score as a result. Now we recommend that you find out for yourself by signing up to Hello Casino today.
No, unfortunately there are no free sign up offers here. You will need to deposit before you can claim any bonuses. However, the welcome package is generous with up to $1,300 on offer.
No, you don’t need a bonus code. You can simply deposit and your bonus will be credited immediately.
No, Hello Casino is a browser-based experience and there is no app to download. The games are built in HTML5 which means they will adjust to your screen size on your mobile and the cashier and website are all accessible via any standard web browser.
Yes, you can deposit with Interac at Hello Casino. There are also several eWallet options including Paypal, Much Better and Neteller.
Yes, you can play slots for free at Hello Casino. All you need to do is go to the website and click on a game to play with free money. Prizes are not paid out in cash though! Most slots are available in free play mode but live casino games are not.